Professor Emeritus, Industrial Engineering
Chair in the Management of Technological Change
Research: Technology management, applications of Information technology in the Financial Services Industry ("FSI") - Banking, Trust, Stock Brokerage, Insurance, Mutual funds and similar systems. Special interest on the electronic banking services and the Internet´s role in the FSI´s present and future. Productivity, efficiency and effectiveness in the services industry, emphasis on the knowledge industries. Entrepreneurship, teaching methods, performance evaluation, wealth creating innovation, technology transfer and intellectual property protection.