E-mail
What are the server settings for my e-mail account?
For Webmail access, go to our home page www.mie.utoronto.ca and click on MIE Webmail.
For any other e-mail program, the settings are described on the MIE Email Settings page.
Is my email connection secure?
If you are using MIE Webmail, the connection is secure. Check that the Webmail address starts with https://
Other email program might send your password to the server unencrypted. There is a risk that your password might be captured by hackers as it travels over the network from your computer to the mail server.
Most e-mail programs support secure, encrypted IMAP, POP3 and SMTP connections. Check the settings in your e-mail software, usually under "Advanced settings". Compare the Secure SSL or TLS settings as described on the MIE Email Settings.
How can I forward my MIE e-mail to another address?
Through our website, with a single form: Go to the Computing Services website or the MIE Webmail logon screen and follow the link to the Email Forwarding page. You will need to supply your MIE e-mail login and password.
Note that when you forward your e-mail, there will be no copies of the forwarded emails in your MIE mailbox.
To disable the forwarding, go back to the Email Forwarding page and choose "Disable Forwarding".
How can I enable the automatic reply to my e-mails?
Through our website, with a single form: Go to the Computing Services website or the MIE Webmail logon screen and follow the link to the Email Auto-reply page. You will need to supply your MIE e-mail login and password.
Test it by sending an e-mail to yourself; you should receive the auto-reply. Note that you can test it only once since the system remembers the addresses to which it has already replied and will not send further replies on the same day.
To disable the auto-reply, go back to the Email Auto-reply page and choose "Disable Auto-reply".
How can I have an auto-reply and a forwarding address at the same time?
Yes, you can use the Email Auto-reply and Email Forwarding options at the same time.
Note that there will be no copies of the forwarded emails in your MIE mailbox.
I am getting too much junk mail (SPAM). What can I do?
We have already implemented several anti-spam tools on the MIE mail server, which already block or filter thousands of junk e-mails every day. It is nearly impossible for the filters to be 100% effective without risking losing legitimate e-mails.
The MIE server labels suspicious junk mail by adding the keyword "JUNK:" to the Subject line of messages that match the filters. You can use the tools provided by your e-mail software to separate those messages out of your Inbox, for example into a "junk" folder. We do not recommend to delete those messages automatically - you should check the "junk" folder ocassionally to make sure no legitimate e-mails got junked by mistake.
You can also try installing commercially available anti-spam software on your computers.
