Professor Baris Balcioglu

BS, MS (Bilkent), PhD (Rutgers)

Associate Professor

Contact Information

Email:
Office:	MC319
Phone:	(416) 978-5746
Fax:	(416) 978-7753

Research Interests

Stochastic Models, Analysis of Queueing Systems, Production/Inventory Systems, Call Centers, Simulation.

Teaching

MIE 1606F: Queueing Theory (Fall 2007)

MIE 237S: Statistics and Design of Experiment (Spring 2006-2009)

MIE 469S: Reliability and Maintainability Engineering (Spring 2005- 2009)

MIE 1613F: Discrete Event Systems Simulation (Fall 2004, 2005, 2008)

Research

1. "Mean Waiting Time Approximations in the G/G/1 Queue", Queueing Systems, Vol. 46, No. 3, 481-506, 2004. (with Jagerman, D. L., Altiok, T., Melamed, B.) (abstract).

2. "Approximate Mean Waiting Time in a GI/D/1 Queue with Autocorrelated Times to Failures," IIE Transactions, Vol. 39, No. 10, 985-996, 2007 (with Jagerman, D. L., and Altiok, T.) (abstract).

3. "Merging and Splitting Autocorrelated Arrival Processes and Impact on Queueing Performance," Performance Evaluation, Vol. 65, 653-669, 2008 (with Jagerman, D. L., and Altiok, T.) (abstract) doi:10.1016/j.peva.2008.02.003 .

4. "Tutorial on Constructing a Red Blood Cell Inventory Management System with Two Demand Rates", European Journal of Operational Research Vol. 185, No. 3, 1051-1059, 2008 (with Kopach, R., and Carter, M.) (abstract) .

5. "The Impact of Production Time Variability on Make-to-Stock Queue Performance", European Journal of Operational Research, Vol. 194, 847-855, 2009 (with Sanajian, N.) (abstract) doi:10.1016/j.ejor.2008.01.020.

6. "Approximations for the M/GI/N+GI Type Call Center", Queueing Systems, Vol. 58, No.2, 137-153, 2008 (with Iravani, F.) (abstract) doi:10.1007/s11134-008-9064-y.

7. "Benefits of Cross-Training in a Skill-Based Routing Contact Center with Priority Queues and Impatient Customers ", IIE Transactions, Vol. 41, 524-536, 2009 (with Ahghari, M.) (abstract).

8. "A New Renewal Approximation for Certain Autocorrelated Processes", OR Letters, Vol. 36, No. 1, 133-139, 2008 (with Araghi, M.) (abstract).

9. "On Priority Queues with Impatient Customers", Queueing Systems, Vol. 58, No. 4, 239-260, 2008 (with Iravani, F.) (abstract) doi:10.1007/s11134-008-9069-6.

10. "Scheduling Policies in the M/G/1 Make-to-Stock Queues", accepted for publication in Journal of the Operational Research Society, 2008 (with Abouee-Mehrizi, H. and Sanajian, N.) (abstract).

11. "On the Use of Phase-Type Distributions for Inventory Management with Supply Disruptions", under review, 2008 (with Gurler, U.) (abstract).

12. "Strategies for a Centralized Single Product Multi-Class M/G/1 Make-to-Stock Queue ", under review, 2009 (with Abouee-Mehrizi, H. and Baron, O.) (full paper).

13. "Incorporating Autocorrelated Service Times in the Analysis of Delay Systems", under review, 2008 (with Araghi, M.) (full paper).

Personal

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